Statute
§ 1 General provisions and information about the seller
These Regulations (hereinafter referred to as the "Regulations") define the general terms and conditions of sale of goods in the online store located on the Internet platform www.drivemebikini.com offered for sale by Drivemebikini, DMB Sp.z.oo. Ludwików 5B, 05-650 Chynów, NIP 9512430990, KRS 666027
A person who intends to purchase goods in our online store www.drivemebikini.com , hereinafter referred to as the "Client".
By placing an order, the Customer declares and confirms that he has read and accepted these Regulations. Acceptance of the Regulations is required to use the services of our online store and is carried out after filling out the order form (transaction process in §5 of the Regulations).
The Seller informs about the guarantees provided by third parties for products in the store that are known to him. The Buyer may use the option of saving his data by the store in order to facilitate the process of placing another order. For this purpose, the Buyer should provide a login and password, necessary to gain access to his account. The login and password are a series of characters set by the Buyer, who is obliged to keep them secret and protect them from unauthorized access by third parties. The Buyer may at any time view, correct, update data and delete the account in the store. The Seller complies with the code of good practices.
The buyer is obliged to:
not providing or transmitting content prohibited by law, e.g. content promoting violence, defamatory or violating personal rights and other rights of third parties,
using the store in a way that does not disrupt its operation, in particular through the use of specific software or devices,
not taking actions such as: sending or placing unsolicited commercial information (spam) within the store,
use the store in a way that is not burdensome for other Buyers and the Seller,
use any content posted on the store only for your own personal use,
use the store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland and the provisions of the regulations.
§ 2 Personal data and privacy policy
We inform you that the personal data of our online store customers are processed solely for the purpose of order fulfillment and are protected in accordance with applicable regulations. We collect and process the personal data of users as a result of their registration on Drivemebikini.com
Drivemebikini / DMB sp.zoo is the administrator of the collection of personal data of customers. The personal data of our customers will not be shared with other companies.
Every customer has the right to access their personal data stored by our store and to change or update it. The data entrusted to us is stored and secured in accordance with the principles set out in applicable regulations. Your personal data may be removed from the Drivemebikini customer database upon written request.
The Administrator uses cookies. Cookies are computer data that are stored on the User's end device and are intended for using websites. Cookies usually contain the name of the website from which they originate, the time they are stored on the end device, standard information related to logging in, such as IP address, type of search engine, language, access hours, the address of the page from which the User was redirected and a unique number. The entity that places cookies on the User's end device and obtains access to them is the Administrator.
Cookies are used for the following purposes:
Creating statistics that help understand how Consumers use the Store's websites, which allows for the improvement of their structure and content.
Adjusting the content of the Store to the preferences of Consumers and optimizing the use of websites; e.g. cookies allow in particular to recognize the Consumer's device - its type (e.g. laptop, smartphone, tablet) and properly display the website adapted to the capabilities of the end device.
Determining the Consumer's profile in order to display product recommendations and tailored materials in advertising networks, in particular in the services of Google LLC, Google Ireland Limited and Facebook Ireland Ltd. Cookies enable the display of advertisements, offers and promotions based on patterns of browsing the Store's website. Thanks to this, the content of the Store and the advertising message are better tailored to the User and consistent with their interests and preferences. Cookies enable limiting the number of times an advertisement is displayed. Marketing cookies can also be used to track the effectiveness of advertising campaigns on websites of other companies.
Ensuring that Consumers have read the information about Cookies.
The consumer can independently and at any time change the settings for cookies, specifying the conditions for their storage and access by cookies to the device. However, restrictions on the use of cookies may affect some functions available on the Store's website.
The Administrator cooperates with third parties, in particular social media, in the scope of their advertising activities. For the purposes of this cooperation, the browser or other software installed on the Consumer's device also saves cookies from these entities. This is to display personalized advertising to the Consumer in the services of these third parties. The third party will be able to directly assign a visit to the Store to the User's profile in its service.
As part of its marketing activities, the Administrator uses the services of the following entities that use cookies in the Store:
- Google LLC, Google Ireland Limited
- Facebook Ireland Ltd., Facebook Inc.
More information about the cookies of the aforementioned entities can be found in their privacy policies. The user can prevent third-party plug-ins and cookies from being loaded on the site, among other things, by using the appropriate settings in their browser.
The Consumer's personal data are transferred to service providers used by the Administrator to run the Store. In particular, personal data may be transferred to payment operators: Stripe, PayPal, Mollie - in order to process payments and to courier companies in order to deliver the Product to the indicated address. If the Consumer subscribes to the Newsletter or to the availability notification, the Consumer's email address and preferred language version will be transferred to WIX. Personal data will not be made available by the Administrator to other entities, except for those that have an appropriate legal basis, in particular if personal data are necessary to perform the contract to which the Consumer is a party. The Seller's servers are located in the European Union. The Consumer's data may be transferred to countries outside the European Economic Area. All of them meet the required rules for storing and processing personal data of citizens of EU Member States. The Consumer's personal data will be stored by the Administrator for as long as it is necessary to perform the contract, and after that time for a period corresponding to the limitation period for claims (within the scope of performance of contracts concluded by the Consumer - e.g. contact details, records of correspondence and records of transactions), until the Consumer withdraws consent (to the extent that the data is processed on the basis of consent) or until the Consumer files an objection.
At any time, it is possible to withdraw consent to the processing of data for marketing purposes or consent to the sending of commercial information by sending an e-mail containing information about the withdrawal of consent and an indication of which consent is in question to the address: drivemebikini@gmail.com. After the withdrawal of consent/consents, the Consumer will not receive marketing materials or commercial information from the Administrator. Withdrawal of consent/consents does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal. The Consumer has the right to access the content of their data and to rectify, delete, limit processing and object to processing.
§ 3 Goods and prices
Any information about goods offered by our store via Drivemebikini does not constitute an offer within the meaning of the Civil Code and is solely a presentation of the goods offered by our store.
All prices listed in the online store are in PLN including VAT.
In accordance with Chapter I, Title V of Directive 2006/112/EC of the Council of the European Union of 28 November 2006 on the common system of VAT, it is assumed that the delivery takes place in the Member State indicated in the delivery address of the items, and there it is added to the VAT currently applicable in the Member State, which is the destination address for the items sent under a given order. The prices of the products do not include the cost of delivery, which is specified in the price list of deliveries.
§ 4 Method of concluding the contract
The information contained in the Terms and Conditions and the details contained in this online service are not an offer but an invitation to place an order. No contract for the purchase of products is concluded between us and the Customer until we expressly accept the order. In the event that the order is not accepted but the money is received, the full amount will be refunded.
To place an order, follow the online shopping procedure. You will then receive an email informing you that we have received your order ("Order Confirmation"). Please note that this does not mean that your order has been accepted, as this is an offer that you make to us to purchase a product or products. All orders are subject to our acceptance and we will send you an email of such acceptance in which we confirm the dispatch of the order (order confirmation). The contract for the purchase of the product (contract) between you and us will only be concluded after we have sent you the "order confirmation".
The agreement applies only to products whose shipment has been confirmed in the order confirmation. We will not be obliged to deliver any other products that may have been part of the Customer's order. The subject of the agreement will be sent within the time specified on the product card, and for orders consisting of multiple products, within the longest time specified on the product cards. The period begins upon the fulfillment of the order.
§ 5 Transaction process
To purchase any product in our online store, the customer fills out the purchase form using www.drivemebikini.com and makes payment for the goods by choosing one of the methods available on the website. Sending the purchase form is tantamount to accepting the terms of purchase, including these Regulations.
In the event of providing false, incomplete or incorrect data - we will try to contact the customer to complete or correct it. If contact is impossible, we will withdraw from the purchase agreement.
The store reserves the right to withdraw from the transaction in the event of unavailability of the product, incorrect personal data. In such a case, the money paid by the customer will be returned to the bank account indicated by the customer.
The customer can only correct their order until they receive confirmation of receipt of the order from the store. The customer can also withdraw their order before it is confirmed by the store. In the case of a paid order, the store returns the money minus the costs of banking and accounting services.
When the order is confirmed by the online store (this is done via e-mail), a purchase agreement is concluded between the store and the user.
As soon as your payment is credited to our bank account, we will send you the selected product.
Goods ordered from our online store are delivered via a courier or postal service. The shipping cost depends on the total weight of the goods and the destination country and is given when placing the order.
The sales receipt is a confirmation email. If the customer requires a VAT invoice, they must contact us at: drivemebikini@gmail.com
Available payment methods: Paypall system, Przelewy 24, Apple Pay
§ 7 Refusal to execute an order
We reserve the right to withdraw any product from the service and/or remove or modify any material or content on the website at any time. Although we will do our best to fulfill all orders, there may be exceptional circumstances that force us to refuse to fulfill an order, even after sending an "order confirmation" and we reserve the right to do so at any time and at any address at our sole discretion.
We shall not be liable to Customers or any third party for any withdrawal of any product from this service, whether or not it has been sold, or for any removal or alteration of any materials or content on the website, or for any refusal to process an order after the “Order Confirmation” has been sent.
§ 8 Delivery
Subject to the provisions of Clause 5 above and except in exceptional circumstances, we will aim to dispatch the goods ordered following the "Order Confirmation" by the delivery date stated on the "Order Confirmation" or within 14 days of the date of the "Order Confirmation" if no date is stated.
If for any reason we are unable to meet the delivery deadline, we will inform our customer and we will offer - at our option - to continue with the order with an extended delivery period or to cancel the order with a full refund. Please note that we do not deliver on Saturdays and Sundays. For the purposes of these Terms and Conditions, "delivery" is deemed to have been made or "delivered" at the time of signing the delivery document to the agreed delivery address.
Delivery may be delayed for the following reasons: product personalization, product shortage, unforeseen circumstances, delivery zone.
§ 9 Return of goods and cancellation of transactions
The customer has 14 days to withdraw from the contract from the date of receipt of the goods and must confirm this fact in a written statement sent to our company email address.
A scan of the declaration is attached to the package with the returned goods. The return date is the date of the postmark.
The returned goods must not have any traces of use. Each element must be complete and have original packaging, the goods must be in an unchanged condition, without traces of use.
The return of the goods to the seller takes place immediately, no later than within 10 days from the moment of withdrawal from the purchase contract.
If a completed return form is not included, the store may refuse to accept the returned goods from the customer. The return form can be found in the Delivery and Returns tab.
All costs of returning goods are borne by the customer. Right to withdraw from the contract: The consumer has the right to withdraw from the contract concluded at a distance, under Article 27 of the Consumer Law, without giving any reason and without incurring any costs, except for the costs specified in Article 33, Article 34 of the Consumer Law.
- The time limit for withdrawal from a contract concluded at a distance is 14 days from the date of delivery of the item, and to meet the time limit it is sufficient to send an e-mail statement before its expiry.
- The Consumer may submit a declaration of withdrawal from the contract on a form, the template of which can be found at: https://www.uokik.gov.pl/rejestr_podmiot_uprawnionych.php or in another form consistent with the Consumer Law.
- The Seller will immediately confirm to the Consumer to the e-mail address (provided when concluding the contract and another if provided in the submitted declaration) receipt of the declaration of withdrawal from the contract.
- In the event of withdrawal from the contract, the contract is considered as not concluded.
- The consumer is obliged to return the item to the Seller immediately, but no later than 10 days from the date on which he withdrew from the contract. To meet the deadline, it is sufficient to return the item before it expires.
- The consumer returns the items that are the subject of the contract from which he or she withdrew at his or her own expense, via courier.
- Consumer shall not bear the costs of providing digital content that is not recorded on a tangible medium if he has not consented to the provision of the service before the deadline for withdrawal from the contract expires or has not been informed of the loss of his right to withdraw from the contract at the time of granting such consent or the entrepreneur has not provided confirmation in accordance with Article 15 paragraph 1 and Article 21 paragraph 1 of the Consumer Law.
- The consumer is liable for a reduction in the value of the item that is the subject of the contract and resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
- The Seller shall immediately, no later than within 14 days (in the case of payment via Shopify systems, up to 31 days) from the date of receipt of the declaration of withdrawal from the contract submitted by the Consumer. will refund the Consumer all payments made by him, including the costs of delivering the goods to the Consumer items, and if the Consumer has chosen a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller will not reimburse the Consumer for additional costs in accordance with Article 33 of the Consumer Law.
- Seller refunds the payment using the same method of payment that was used by the Consumer, unless the Consumer has expressly agreed to another method of payment that does not involve any costs for him.
- The Seller will withhold the refund of the payment received from the Consumer until it receives the item back or until the Consumer provides proof of sending it back, depending on which event occurs first.
- To the consumer in accordance with Article 38 of the Consumer Law there is no right to withdraw from the contract:
- in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract expires;
- where the subject of the provision is a non-prefabricated item, manufactured according to the consumer’s specifications or intended to meet his individual needs;
- where the subject of the service is an item that spoils quickly or has a short shelf life;
- where the subject of the service is an item delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
- where the subject of the provision are things that after delivery, due to their nature, are inseparably connected with other things;
- where the subject of the provision are audio or visual recordings or computer programs supplied in a sealed package, if the package has been opened after delivery;
- for the supply of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the expiry of the deadline for withdrawal from the contract and after the entrepreneur informed him of the loss of the right to withdraw from the contract;
- for the delivery of newspapers, periodicals or magazines, with the exception of subscription agreements.
§ 10 Complaints procedure
In the event of any physical defects of the goods, the customer is obliged to immediately inform the seller by e-mail, providing the order number to the address: drivemebikini@gmail.com, but no later than within 10 days from the moment of finding the defects. In the event of non-conformity of the goods with the contract, the goods will be sent back to the store together with a non-conformity protocol, as well as any expectations regarding the method of fulfilling the obligations.
We will respond to customer requests within 14 days of reporting non-conformity of goods. Failure to respond to requests within the aforementioned period means that they are considered justified.
The costs associated with returning the defective goods are refunded immediately after receiving the shipment and considering the complaint. The money for the defective goods will be refunded to the customer in an amount not higher than the amount paid by the store when sending the goods to the customer.
Defective goods will be exchanged for other goods of full value, and if this is impossible (e.g. due to exhaustion), the store will refund the customer the money in an amount equal to the value of the product or offer him other available products.
Complaints regarding mechanical damage that occurred during transport will be considered only after preparing a damage report in the manner prescribed and applicable in accordance with courier procedures.
Warranty
Pursuant to Article 558§1 of the Civil Code, the Seller completely excludes liability towards Customers for physical and legal defects (warranty).
The Seller is liable to the Consumer under the terms specified in Article 556 of the Civil Code and subsequent articles for defects (warranty).
In the case of a contract with a Consumer, if a physical defect is discovered within one year from the date of delivery of the item, it is assumed that it existed at the time the risk was transferred to the Consumer.
If the sold item has a defect, the consumer may:
submit a statement requesting a price reduction;
submit a declaration of withdrawal from the contract;
unless the Seller immediately and without excessive inconvenience to the Consumer replaces the defective item with a defect-free one or removes the defect. However, if the item has already been replaced or repaired by the Seller or the Seller has not fulfilled the obligation to replace the item with a defect-free one or remove the defect, he is not entitled to replace the item or remove the defect.
The Consumer may, instead of the removal of the defect proposed by the Seller, request the replacement of the item with a defect-free one or, instead of replacing the item, request the removal of the defect, unless bringing the item into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs in comparison with the method proposed by the Seller, whereby the assessment of the excessive costs takes into account the value of the item free from defects, the type and significance of the identified defect, and also takes into account the inconvenience to which the Consumer would be exposed in another manner of satisfaction.
The consumer cannot withdraw from the contract if the defect is insignificant.
If the sold item is defective, the consumer may also:
demand the replacement of the item with a defect-free one;
demand removal of the defect.
The Seller is obliged to replace the defective item with a defect-free one or remove the defect within a reasonable time without excessive inconvenience to the Consumer.
The Seller may refuse to satisfy the Consumer's request if bringing the defective item into conformity with the contract in the manner chosen by the Buyer is impossible or would require excessive costs compared to another possible manner of bringing the item into conformity with the contract.
In the event that the defective item has been installed, the Consumer may request that the Seller dismantle and reinstall it after replacing it with a defect-free item or removing the defect, but is obliged to bear part of the costs associated with this exceeding the price of the item sold or may request that the Seller pay part of the costs of dismantling and reinstalling it, up to the price of the item sold. In the event of failure to perform the obligation by the Seller, the Consumer is entitled to perform these activities at the expense and risk of the Seller.
A consumer who exercises warranty rights is obliged to deliver the defective item to the complaint address at the Seller's expense, and if, due to the type of item or the way it was installed, the delivery of the item by the Consumer would be excessively difficult, the Consumer is obliged to make the item available to the Seller at the place where the item is located. In the event of failure to fulfill the obligation by the Seller, the Consumer is entitled to return the item at the Seller's expense and risk.
The costs of replacement or repair are borne by the Seller, except for the situation described in §5 point 10.
The Seller is obliged to accept defective goods from the Consumer in the event of exchanging the goods for defect-free ones or withdrawal from the contract.
The Seller shall respond within fourteen days to the following based on art. 5615 of the Civil Code: a statement requesting a price reduction, a request to replace the item with a defect-free one, a request to remove a defect. The Seller shall respond within thirty days (art. 7a of the Consumer Law) to any other statement of the Consumer that is not covered by the fourteen-day period specified in the Civil Code.
Otherwise, it is deemed that he has recognised the Consumer's statement or request as justified.
The Seller is liable under the warranty if the physical defect is discovered within two years from the date of delivery of the item to the Consumer, and if the subject of sale is a used item, within one year from the date of delivery of the item to the Consumer.
The Consumer's claim for removal of a defect or replacement of the sold item with a defect-free item is subject to a limitation period of one year, counted from the date the defect was discovered, but not earlier than two years from the date of delivery of the item to the Consumer, and if the subject of sale is a used item, within one year from the date of delivery of the item to the Consumer.
If the shelf life of the item specified by the Seller or manufacturer ends after two years from the date of delivery of the item to the Consumer, the Seller is liable under the warranty for physical defects of the item found before the expiry of that period.
Within the time limits specified in §5 points 15-17, the Consumer may submit a declaration of withdrawal from the contract or a price reduction due to a physical defect of the sold item, and if the Consumer requested the replacement of the item with a defect-free one or removal of the defect, the time limit for submitting a declaration of withdrawal from the contract or price reduction begins upon the ineffective expiry of the time limit for replacement of the item or removal of the defect.
In the event of a claim before a court or arbitration tribunal for one of the warranty rights, the time limit for exercising other rights to which the Consumer is entitled under this title shall be suspended until the final conclusion of the proceedings. The same shall apply to mediation proceedings, with the time limit for exercising other warranty rights to which the Consumer is entitled starting to run from the date of the court's refusal to approve the settlement concluded before the mediator or the ineffective conclusion of mediation.
§5 points 15-16 shall apply to the exercise of warranty rights for legal defects of the sold item, provided that the period begins to run from the day on which the Consumer learned of the existence of the defect, and if the Consumer learned of the existence of the defect only as a result of a lawsuit brought by a third party - from the day on which the judgment issued in the dispute with the third party became final.
If, due to a defect in the goods, the Consumer has made a declaration of withdrawal from the contract or a reduction in the price, he may demand compensation for the damage he suffered because he concluded the contract without knowing about the existence of the defect, even if the damage was a consequence of circumstances for which the Seller is not responsible, and in particular he may demand reimbursement of the costs of concluding the contract, the costs of collecting, transporting, storing and insuring the goods, reimbursement of expenses made to the extent to which he did not benefit from them and did not receive their reimbursement from a third party and reimbursement of the costs of the proceedings. This does not prejudice the provisions on the obligation to compensate for damage on general principles.
The expiry of any time limit for identifying a defect does not exclude the exercise of warranty rights if the Seller has fraudulently concealed the defect.
The Seller, if it is obliged to provide a service or financial benefit to the Consumer, shall perform it without undue delay, no later than the time specified by law.
§ 11 Final provisions
These provisions are part of the content of the purchase agreement concluded between the Seller and the customer. The Seller reserves the right to make changes to these provisions in the event of changes in legal regulations or to improve the operation of the site, as well as to improve the protection of user privacy and prevent their abuse.
Matters not regulated by these regulations are subject to the Civil Code or other acts relating to the activity and functioning of online stores in the Republic of Poland.
Definitions:
Personal Data Administrator: Drivemebikini, DMB Sp.zoo, Ludwików 5B, 05- 650 Chynów, NIP 9512430990, KRS 666027
Postal address - first and last name or name of the institution, location in the town (in the case of a town divided into streets: street, building number, apartment or premises number; in the case of a town not divided into streets: name of the town and property number), postal code and town.
Shipping price list – available at: https://drivemebikini.com/pages/shipping-returns
Contact details: Drivemebikini, DMB Sp.zoo, Ludwików 5B, 05-650 Chynów.
Personal data - any information relating to an identified or identifiable natural person. Information is not considered to enable the identification of a person if it would require excessive costs, time or actions. Sensitive data - personal data containing information on racial or ethnic origin, political views, religious or philosophical beliefs, religious, party or union affiliation, as well as data on health, genetic code, addictions, sexual life, convictions, decisions on punishment and fines, as well as other decisions issued in court or administrative proceedings. Delivery - type of transport service together with the identification of the carrier and cost listed in the delivery price list. Proof of purchase - invoice, bill or receipt issued in accordance with the Act on Tax on Goods and Services of 11 March 2004, as amended and other applicable legal provisions. Product card - a single subpage of the store containing information about a single product.
Customer – an adult natural person with full legal capacity, a legal person or an organizational unit without legal personality but with legal capacity, making a purchase from the Seller directly related to its business or professional activity.
Civil Code – the Civil Code Act of 23 April 1964, as amended.
Code of good practice – a set of rules of conduct, in particular ethical and professional standards, referred to in Article 2, point 5 of the Act on Counteracting Unfair Market Practices of 23 August 2007, as amended.
Consumer – an adult natural person with full legal capacity who makes a purchase from the Seller that is not directly related to his or her business or professional activity.
Basket – a list of products prepared from the products offered in the store based on the Buyer’s choices.
Buyer – both Consumer and Customer.
Place of delivery of the item – postal address or collection point indicated in the order by the Buyer.
Moment of delivery of the item – the moment when the Buyer or a third party indicated by him for collection takes possession of the item.
ODR online platform – EU online service operating on the basis of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC and available at https://webgate.ec.europa.eu/odr Payment – method of payment for the subject of the contract and delivery. Authorized entity – entity authorized to out-of-court resolution of consumer disputes within the meaning of the Act on out-of-court resolution of consumer disputes of 23 September 2016 with subsequent amendments. Consumer law – Act on consumer rights of 30 May 2014. Product – the minimum and indivisible quantity of items that may be the subject of the order, and which is given in the Seller's store as a unit of measurement when determining its price (price/unit).
Subject of the contract – products and delivery that are the subject of the contract.
Subject of the performance – the subject of the contract.
Pick-up point – the place of delivery of the item, other than a postal address, listed in the list provided by the Seller in the store.
UOKiK Register – register of authorized entities maintained by the Office of Competition and Consumer Protection pursuant to the Act on out-of-court resolution of consumer disputes of 23 September 2016, with subsequent amendments, and available at: https://uokik.gov.pl/rejestr_podmiot_uprawnionych.php
GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC
Item – a movable item that may be or is the subject of a contract.
Shop – online service available at le-petit-trou.com, through which the Buyer can place an order.
Privacy Policy - the principles of processing the personal data of Buyers by the Personal Data Administrator, the rights of Buyers and the obligations of the Data Administrator, described in " § 2 Personal data and privacy policy" and at: https://drivemebikini.com/pages/privacy-policy
Seller: Drivemebikini, DMB Sp.zoo, Ludwików 5B, 05-650 Chynów NIP 9512430990, KRS 666027 System – a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using the end device appropriate for a given type of network, commonly referred to as the Internet. Completion date – the number of hours or business days specified on the product card. Agreement – an agreement concluded outside the entrepreneur's premises or remotely within the meaning of the Consumer Rights Act of 30 May 2014 in the case of Consumers and a sales agreement within the meaning of art. 535 of the Civil Code Act of 23 April 1964 in the case of Buyers.
Physical defect – non-conformity of the sold item with the contract, in particular if the item:
it does not have the properties that a thing of this type should have having regard to the purpose specified in the contract or resulting from the circumstances or intended use;
does not have properties of which the Seller assured the Consumer,
is not suitable for the purpose of which the Consumer informed the Seller when concluding the contract, and the Seller did not raise any objection to such intended use;
was delivered to the Consumer in an incomplete state;
in the event of incorrect installation and start-up, if these activities were performed by the Seller or a third party for whom the Seller is responsible, or by a Consumer who followed the instructions received from the Seller;
it does not have the properties that were assured by the manufacturer or their representative or the person who introduces the item into circulation within the scope of their business activity and the person who, by placing their name, trademark or other distinguishing mark on the sold item, presents themselves as the manufacturer, unless the Seller was not aware of these assurances or, judging reasonably, could not have been aware of them or they could not have influenced the Consumer's decision to conclude the contract, or when their content was corrected before the conclusion of the contract. Defect - both a physical defect and a legal defect. Legal defect - a situation when the sold item is the property of a third party or is encumbered with the right of a third party, and also if the restriction on the use or disposal of the item results from a decision or ruling of a competent authority.
Order – a declaration of will of the Buyer submitted through the store, clearly specifying: the type and quantity of products; type of delivery; type of payment; place of delivery of the goods, Buyer's data and aiming directly at concluding an agreement between the Buyer and the Seller.